Shipping and Returns

Domestic Shipping ( Shipping withing the USA, including Puerto Rico, Alaska, Hawaii)

If you placed an order and want to know its status, please check your email for tracking information. If you need assistance, send us an email.

We make every effort to ship all orders same day or within 24 hours.

Same-day shipping if order is placed by 3 p.m. CST.
Next-day shipping (excluding weekends) if order is placed after 3 p.m. CST.
Monday shipping if order is placed on the weekend.
**An email is sent to confirm that your order has been received and is being processed. Another email will be sent to you with tracking information when your order ships.

 

Overnight & 2-Day Shipping/Saturday Delivery

Overnight and 2-day shipping options are only available to destinations within the USA. Shipments are sent via UPS and are delivered in 1-2 business days (not weekends).

If you need Saturday delivery, you must request it either in our order form "Comments" box or by calling / texting us at 239-205-8437. Saturday delivery usually costs about twice as much as normal business day delivery. Quotes are provided upon request.

A signature is automatically required for any www.VanquishAuto.com orders over $500. If you would like to waive the signature requirement for a package over $500, please call or email us. An adult signature (18+) is required to legally sign for UPS deliveries.

 

International (Shipping outside the US)

Please use our order form "Comments" box to clarify your address if necessary.

We will ship by USPS to almost anywhere in the world. Overseas customers, please select the "USPS First Class Mail International", "USPS Priority Mail International" or "USPS Express Mail International" option. Additional shipping charges may apply. USPS First Class Mail International shipping may take 5-10 days to arrive and cannot be tracked. USPS Express Mail International delivery time is 3-4 days and can be tracked. We highly recommend USPS Express Mail International for orders shipped out of the United States. We are not responsible for lost orders if you select the USPS First Class Mail International shipping option. The 2-day option is for USA only. If you prefer DHL or FedEx, indicate this in the "Comments" box on the order form and we will confirm the price by email. There are also "Freight Collect" options on the order form to ship on your courier account.

UPS to Canada

There will be an additional duty tax. Taxes and fees are included in your shipping cost.
Duty, taxes, and fees are excluded in shipping cost displayed at checkout.
Overnight and 2-day shipping are not available.

 

Return Policy

We Understand That from time to time the need to return and item may occur. Please read below for a detailed overview of our Return Policy

  • We will exchange defective or damage Products within the warranty Period. This is usually 14 days unless stated otherwise.
  • Returns for refund are accepted for the first 7 days after customer receives the item.
  • If a customer returns item by choice meaning not caused by defect or performance there will be a restock fee.
  • Restock fee is 10% unless stated otherwise by staff or management.
  • Original shipping expense will be deducted from the refund.
  • Please Call us During Business Hours 239-205-8437 
  • Any problem with an Item must be reported within warranty period.
  • If items are damaged in Transit Please notify us within 24 hours of receiving the Package or no claim will be allowed.
  • If you are returning item by choice within the 7 day Period Customer is responsible for Shipping Cost.
  • Shipping Cost is Non Refundable
  • Exchanges are free of cost to customer during warranty Period.
  • Customer is responsible on Shipping and Return for refund.
  • PLEASE INCLUDE A NOTE STATING REASON FOR RETURN
  • If we are at fault we will do everything we can to resolve the situation.
  • International Customers: Customer is responsible for our shipping cost in the event item is returned due to an Invalid Address or Undeliverable as Addressed reason.

 

Order Processing Times

  • We ship items Monday through Friday, we do not ship on weekends or holidays.
  • Standard Order Processing time: 1-2 Business Days from date of cleared payment your item should leave our warehouse. While we try to get all order out next business day we will notify customer of any delay that may happen
  • Estimated Order Transit time: 2-8 Business Days from shipment date.
  • Total Estimated Delivery time: You should receive your item in a minimum of 4 days and a maximum of 12 days.
  • Overnight orders are processed next business day

 

TAX & Local Pick Up

  • We Provide Free Local Pick Up on all orders
  • Orders must be Prepaid before Pickup
  • Contact Us for Pick Up Address (We are not open to the public. For security and insurance purposes only customers with cleared payments will be given our will call address)
  • FL Customer will be Charged 7% Sales Tax

 

We Accept Payment on this site via:

  • PayPal
  • Visa
  • Mastercard
  • American Express

 

Why Buy From Us

We promise fast shipping along with professional and secure packaging. But most importantly you can be assured of old fashioned customer service. You can expect our service to be friendly and professional. You can also be assured that the service will continue after you receive you purchase. Our goal is for you to return to our store and/or recommend us.

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